Taxes and customs duties

Within the EU Abroad (European Union)

  1. If delivery is made to a delivery address within the EU (European Union), we have already automatically included the statutory VAT (based on the country-specific rate) in your price.
  2. If your institution is officially registered as a commercial business and you have a valid international VAT ID, we may waive the calculation of VAT. In such a case, please send us the number by email before your first purchase. After checking it, we can change your account accordingly and you will not have to pay 19% VAT in the future.
  3. Please note that the store system always calculates the transportation costs and any applicable VAT rates based on the address of your establishment. If you change the country when you change the delivery address, the rates will be adjusted automatically.
  4. If you are based outside the EU and wish to have the goods delivered to an address within the EU, we can refund the VAT if you export the goods outside the EU yourself for a net goods value of up to €1,000. To do this, we need the corresponding “Export certificate for VAT purposes” stamped by customs. (for example from the airport customs office)
  5. There are no further costs or fees for you

Outside the EU (European Union)

  1. If the delivery is sent directly from us to an address outside the EU (European Union), no VAT will be included in the price calculation.
  2. In some recipient countries, the following costs may arise:
    • Import sales tax based on the order amount
    • Import duty, based on the order amount and the respective customs product group.
    • If you have no experience with the handling of foreign parcels, please inform yourself in advance. Parcels sent by us are processed via the respective national postal organization and experience has shown that this is more accommodating than direct processing by the large, internationally active logistics companies.